This policy applies to the websites hosted by Mobile Adventures, a subsidiary of Wildgoose Events Limited.
The Company wants you to feel secure when using this site and are committed to maintaining your privacy when using this site. The Company employ reasonable technical security measures to ensure that your personal information is protected and not accessible to unauthorised parties. When you submit your information to the Company you acknowledge and agree that we may store your information in a secure manner on our servers which are located in the United Kingdom and subject to UK Data Protection laws. We do not store credit card details nor do we share customer details with any 3rd parties.
In order to request information from the Company, or to submit information to the Company to enable you to access our services, we may ask you to provide "personal information" about yourself or your company. Personal information may include your name, company name, postal address, telephone number, or email address and the term "personal information" generally relates to information that would enable us or a third party to identify you as the information provider.
Personal information can be collected in two ways; (i) when voluntarily submitted to us by the user and; (ii) via the use of "cookies".
We do not store credit card details nor do we share customer details with any 3rd parties.
Cookies are small files which are stored on the users hard drive for the purposes of identifying the users' computer and retrieving and saving information about the users visit to this site. You can disable cookies on your computer by changing the settings on your computer via the "preferences" or "options" menu in your browser.
The Company use the information provided on this site to aid us in determining what is most effective about this site and in order to assist us in identifying ways to improve the site for our users.
In the event that the Company are seeking to use information provided for any other purposes we will notify the user at the point at which the information is requested.
You have the right to access details of the personal information the Company are holding and to correct any discrepancies in that information. In accordance with the applicable Data Protection laws, we reserve the right to charge an administrative fee in respect of such requests. Given the nature of the information you are seeking access to, we are entitled to request identification from you before dealing with any requests of this nature.
Should you wish to access your personal information, please confirm in writing to us at Mobile Adventures, at the address below:
We hope you will be pleased with your purchase. You will receive a full confirmation and acknowledgement for your Mobile Adventures game as soon as it is purchased. The relevant game code and game information will be delivered to you 48 hours before your game commences.
Should you wish to cancel your booking we will be happy to refund or exchange for another product provided it has not been used or activated by teams. Returns and cancelations can be made in writing up to 14 days prior to the game date. We reserve the right to refuse a refund on the item and none of the above conditions affect your statutory rights when goods are faulty or not as described.
Unit 8D Chipperfield Road
Tel: 0843 634 1113
Wildgoose Events Ltd
829 5158 02